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Address

100 N Link Lane
Fort Collins Colorado 80524-2711

Phone

970-825-5783

Hours

Mon - Wed 10am - 4pm Thur - Sat 10am - 6pm

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FREQUENTLY ASKED QUESTIONS

Not sure of something? Browse the list below to answer some of our most frequently asked Questions.

WHAT SIZE FRAME SHOULD I GET?

Please refer to the Bike Selection, Sizing, Spec page to select the correct size frame. Sizing charts are also found on each Bike page in the Sizing Tab below the main image. As a rule of thumb it’s better to get a frame that is a little too small than one that is too large. You can adjust the seat post and other components, such as the stem, to get the fit that is best for you. There must be a least one inch of clearance between the top tube and the crotch of the rider.

WHAT IS THE FRAME MADE OF?

Each frame is made of High Tensile Steel. All tubes are precision tig welded for maximum strength. When the sad day comes when your bike has provided its last ride and is destined for the junk heap, rest easy, the frame can be recycled again to go into more bikes or other steel parts, continuing the cycle of reuse.

HOW MUCH ASSEMBLY DO I HAVE TO DO WHEN I GET MY BIKE?

All you need are very basic mechanical skills. Your bike will come 85% put together in the box. All you will have to do is put the front wheel on, the seat on the seat post and onto the frame, put the pedals on, the handlebars on and adjust the brakes.
Assembly Video: https://www.youtube.com/watch?v=dKrteXf-qYg

WHAT TOOLS WILL I NEED IN ORDER TO PUT MY BIKE TOGETHER?

You should be able to put everything on with just a number 4 and 5 allen/hex tool a 15mm wrench, a flat head screwdriver and a phillips screwdriver.

WHAT IS THE DIFFERENCE BETWEEN A FIXED GEAR BIKE AND A SINGLE SPEED?

This can be confusing for many people. A fixed gear bike has a rear cog that continually rotates along with the pedals. This means that you can’t stop pedaling once you start moving. In other words, the pedals are always moving and you can’t coast. This sounds very strange and takes some getting used to but it makes for a fun ride because you feel so connected to the bike. Single speed / free wheel means you are riding with just one gear but you can coast and relax while riding. This is the standard configuration most people will be comfortable with and it is how our bikes are shipped. The rear wheel comes equipped with a flip/flop hub, so you can have the option of riding fixed gear or free wheel.
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