What is the frame made of?

Each frame is made of post-consumer recycled steel and forged into high-tensile strength frame tubes. All tubes are precision tig welded for maximum strength.

When the sad day comes when your bike has provided its last ride and is destined for the junk heap, rest easy, the frame can be recycled again to go into more bikes or other steel parts, continuing the cycle of re-use

How much assembly do I have to do when I get my bike?

All you need are very basic mechanical skills. Your bike will come 80% put together in the box. All you will have to do is put the front wheel on, the seat on the seat post and onto the frame, put the pedals on, the handlebars on and adjust the brakes.


What tools will I need in order to put my bike together?

You will only need a few basic tools. You should be able to put everything on with just a number 4 and 5 allen/hex tool and a 15mm wrench.


What is the difference between a fixed gear bike and a single speed?

This can be confusing for many people. A fixed gear bike has a rear cog that continually rotates along with the pedals. This means that you can’t stop pedaling once you start moving. In other words, the pedals are always moving and you can’t coast. This sounds very strange and takes some getting used to but it makes for a fun ride because you feel so connected to the bike. Single speed / free wheel means you are riding with just one gear but you can coast and relax wile riding. This is the standard configuration most people will be comfortable with and it is how our bikes are shipped.

The rear wheel comes equipped with a flip/flop hub, so you can have the option of riding fixed gear or free wheel.


Should I ride fixed gear or single speed?

This is up to you. The best part about our bikes is that they come with both a fixed gear cog and a free wheel single speed cog. This is called a flip flop hub. All you have to do is flip the back wheel around and you can change from freewheel to fixed gear. This way you can change back and forth and learn to ride fixed gear. It’s almost like having two bikes in one!


How much do your bikes weigh?

Fully assembled our bikes only weigh 22lbs. This will vary slightly depending on bar type selected and the size of the frame.

Why are their no quick release levers on the bike?

Our bikes are built on the premise of track bikes. Traditionally these bikes are ridden on a track in arenas where it is unnecessary to have fast wheel changes, or any change in seat post height. We are following this tradition with our fixies. An added advantage is that it makes it much harder to steal your bikes wheels or seat if they are securely attached with bolts.

Ordering FAQ
How long will it take to build and ship my bike?
We build all of our bikes on demand - therefore, bikes are built in the order in which they were received. These times can vary due to demand and inventory levels. Please check the notice under the build tool for current estimated build time.


What credit cards do you accept?
We accept Visa, Master Card and American Express.


I do not have a credit card. Can I pay another way?
No, we are sorry but we only accept major credit cards as payment options at this time. We do not take money orders or checks.


What is your return and warranty policy?

All Big Shot Bikes carry a one-year warranty on the frame and fork against defects, construction flaws, and craftsmanship to the original owner from the date of purchase. All components are covered for sixty days. So if your bike shows up with a broken or defective part don’t sweat it! We will make it right.
If for any reason you are dissatisfied with anything you have purchased from us, we want to hear about it. Tell us what the problem is and how we can fix it. Our policy is to make our customers happy.
If you crash your bike, run it over with your car, or ride it off the roof and break the frame, I’m afraid we won’t fix it. We have to draw the line somewhere. All warranty parts must first get a return approval code.

Click Here To Download Our Full Warranty

What if I cancel an order before it ships?

All bikes are custom built on demand. If you place an order and then want to cancel you will incure a $50 re-stocking fee.

Shipping FAQ

How much is shipping?
Shipping is just $34 anywhere in the USA

What company will it be shipped with?
We ship each bike via UPS ground.

How long will will shipping take?
Build times will vary so check the notice under the customization tool.
For transit times for shipping please take a look at the following map for an estimate of delivery time. Please keep in mind this is only an estimate, actual ship time may very. We ship all bikes from Denver Colorado

Via UPS

Will I get tracking information?
Most bikes are built in about one day then shipped the next. As soon as your bike has been built and shipped you will get a notification email with a tracking number.


Do you ship internationally?
Currently we only ship within the USA.